Privacy policy

DIGITAL DELIVERY POLICY — MALBORO18GAMES
Last updated: August 21, 2026

ALL PRODUCTS ARE DIGITALLY DELIVERED
Malboro18Games sells exclusively digital products (video game accounts). No physical items are shipped. There are no shipping fees associated with any purchase.

DELIVERY METHOD
All purchased accounts are delivered via email to the address provided at checkout. Delivery includes:
- Account login credentials (username/email and password).
- Any additional access information specific to the account (e.g., linked email details, recovery codes if available).
- Instructions for accessing and securing your new account.

DELIVERY TIMEFRAMES
- Standard Delivery: Within 24 hours of payment confirmation.
- Priority/Instant Accounts: Within 2 hours of payment confirmation (as specified on the product page).
- Customer Service Hours: 8:00 AM – 12:00 AM (GMT-5), 7 days a week.
- Order Processing: Available 24/7.

IMPORTANT BUYER RESPONSIBILITIES
- Ensure your email address is entered correctly at checkout.
- Check your spam/junk folder if you do not receive your delivery within the stated timeframe.
- Contact us immediately at support@malboro18games.com if you have not received your order after the maximum delivery window.

Malboro18Games is not responsible for delivery failures caused by:
- Incorrect email addresses provided by the buyer.
- Emails filtered by spam or security systems outside our control.
- Full or inactive email inboxes.

CONTACT
Email: support@malboro18games.com
Website: https://malboro18games.com